Frequently Asked Questions
Everything you need to know about McDavid sports performance and protection gear.
How do I determine the correct size for my knee sleeves or braces?
To find your perfect fit, please refer to the size chart found on each product page. We recommend measuring the circumference of your knee directly over the patella while your leg is slightly bent for the most accurate sizing.
What is the difference between Level 1, 2, and 3 protection?
Level 1 (Primary) offers light support for minor strains; Level 2 (Advanced) provides moderate support via stays or straps for ligament instabilities; Level 3 (Maximum) features hinges or heavy-duty components for post-surgical recovery or severe injury prevention.
How should I wash and care for my McDavid compression gear?
We recommend machine washing in cold water with mild detergent. To maintain the elasticity and integrity of the HEX technology, always air dry and avoid using bleach or fabric softeners.
What is your return policy for performance apparel?
We offer a 30-day return window for all items in original, unworn condition with tags attached. For hygiene reasons, we cannot accept returns on items that show signs of use during athletic activity.
Do you offer international shipping for sports teams?
Yes, we ship worldwide. Shipping rates and delivery times vary by country. For bulk team orders, please contact our dedicated sales department for customized shipping quotes and lead times.
Are McDavid products covered by a warranty?
All McDavid products are backed by a 1-year limited warranty against manufacturing defects in materials and workmanship from the original date of purchase.